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Terms & Conditions

Use of Website

By accessing the website, you warrant and represent to the website owner that you are legally entitled to do so and to make use of information made available via the website.


The trademarks, names, logos and service marks (collectively “trademarks”) displayed on this website are registered and unregistered trademarks of the website owner. Nothing contained on this website should be construed as granting any license or right to use any trademark without the prior written permission of the website owner.

External links

External links may be provided for your convenience, but they are beyond the control of the website owner and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk.

Shipping & Delivery

We ship to all countries currently serviced by UPS. Please allow anywhere from 1-2 weeks for your package to arrive after your order has been placed. You will receive an e-mail from us with a UPS tracking number as soon as your item has been shipped. Free Shipping to all USA orders over $200.

Returns & Exchanges

As a valued customer, we want to make sure that you have the best possible shopping experience with us and vow to do all that we can to ensure you are happy with your purchase(s). If for any reason you are unsatisfied with the item you have received, or there is a manufacturing or fitment issue, please contact us as soon as possible and let us know.

Should you wish to return or exchange your item(s), please send an e-mail to explaining the reasons for your request. We can only accept returns/exchanges within the following conditions:

  • The item(s) was received within 14 days of your request.
  • Items must be undamaged, in their original condition, and contain their original tags.
  • Upon dispute, the return/exchange decisions by Lulu Laboratorium will be final.


The website owner makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website or products shown on the website. All warranties are offered by the product’s respective manufacturer and all warranty questions and claims should be directed accordingly.

Disclaimer of liability

The website owner shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, your or your company’s personal information or material and information transmitted over our system. In particular, neither the website owner nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any share price information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.

Conflict of terms

If there is a conflict or contradiction between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website.


Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to being void, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as void and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.

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